For
- All people who want to call a taxi in Vietnam by app
The main taxi apps in Vietnam are as follows.
Taxi driver who has traveled to Vietnam more than 10 times, introduce the best app for you.
* The information in this article is current as of 2022.
The best 2 apps in Vietnam ⇒ Grab, Gojek
2022, the best 2 apps in Vietnam are "Grab" and "Gojek".
Feature of Grab
- Call a taxi quickly (many affiliated taxis)
- Wide coverage area in Vietnam
- many functions
Feature of Gojek
- Fares are often cheaper than Grab
In Vietnam, it is recommended to use two apps, Grab and Gojek.
- Use Gojek if you can call it immediately with Gojek
- Otherwise Grab
Please use them according to the situation as above.
Function of Taxi apps in Vietnam
| app | Number of taxis | Online Payment | English support | motorbike taxi |
promo code |
| Grab | many | OK | OK | OK | here |
| Gojek | midum | OK | OK | OK | here |
| Mai Linh | midum | OK | OK | NG | here |
| Vinasun | midum | OK | OK | NG | - |
Recommended apps in Vietnam for each purpose
Vehicle type in "Vietnam (Ho Chi Minh City)" of each apps
*Depending on social conditions, there may be restrictions on vehicle types.
Grab
- GrabCar (passenger car, capacity 4 people)
- GrabCar 7 (passenger car, capacity 7 people)
- GrabCar plus (passenger car of highly rated driver, capacity 4 people)
- GrabBike (motorcycle, capacity 1 person)
Gojek
- GoCar (passenger car, capacity 3 people)
- GoRide (motorcycle, capacity 1 person)
Mai Linh
- JustML 4 (passenger car, capacity 4 people)
- JustML 7 (passenger car, capacity 7 people)
- All Taxi*
- Taxi 4 (taxi, capacity 4 people)*
- Taxi 7 (capacity 7 people)*
* Taxi fare is based on the meter (cannot be confirmed in advance)
Vinasun
- 4-SEATER (taxi, capacity 4 people)
- 7-SEATER (taxi, capacity 7 people)
- VCAR 4-SEATER (passenger car, capacity 4 people)
- VCAR 7-SEATER (passenger car, capacity 7 people)
Available area in "Vietnam" of each app
All the apps in this article are available in central Ho Chi Minh City and Ha Noi
Available area in "All Vietnam" of each app are as follows.
Grab ⇒ Almost all of Major cities in Vietnam
- An Giang
- Bac Ninh
- Ben Tre
- Bien Hoa
- Binh Duong
- Buon Ma Thuot
- Ca Mau
- Can Tho
- Da Lat
- Da Nang
- Dak Nong
- Gia Lai
- Ha Noi
- Hai Phong
- Ho Chi Minh City
- Hoi An
- Hue
- Khanh Hoa
- Lang Son
- Long An
- Ninh Binh
- Ninh Thuan
- Phan Thiet
- Phu Quoc
- Quang Ninh
- Quy Nhon
- Rach Gia
- Soc Trang
- Thai Binh
- Thanh Hoa
- Tien Giang
- Tuy Hoa
- Vinh
- Vinh Long
- Vinh Phuc
- Vung Tau
Gojek ⇒ Ha Noi, Ho Chi Minh City
- Ha Noi
- Ho Chi Minh City
Mai Linh ⇒ All of Vietnam
The service area includes Hanoi, Ho Chi Minh City, and all of Vietnam (58 provinces, 5 centrally-controlled municipalities).
Vinasun ⇒ Major cities in the central and southern Vietnam
- Ho Chi Minh
- Binh Duong
- Dong Nai
- Da Nang
- Dong Thap
How to use taxi apps in Vietnam
General usage is maybe almost the same as taxi apps in your country. (like Uber, Lyft)
Big difference are as follows.
- Most drivers can't speak English
- Cash payment is only in local currency (VND)
Below, how to use Grab
①Download app
Tap below to download Grab for free on the app store
②Registration
Launch the app
Tap "New to Grab? Sign up!"
Enter your mobile phone number (Mobile), email address (Email), name (Name) ⇒ Tap "Next"
*Information entered here can be changed later.
Enter the 6-digit "code" received by SMS
③Call taxi
Tap an icon such as "Car", "Bike", "Transport" on the home screen (the notation differs depending on the area)
Enter "destination information (name, address, etc.)" in "Where to?" and select the destination
Next, adjust the pin on the map to set the place to call a taxi (ride place)
*Initial setting is current location
⇒Tap "Confirm Pick-Up"
Check the location, destination, route, and fee.
⇒ Select a car type and tap "Book GrabCar"
Arranging a taxi
Confirmation ride
④Ride taxi
When the dispatch is confirmed, information such as the current location and number of the taxi will be displayed.
Wait for the taxi at the ride position.
When the taxi arrives, make sure the car number is correct before boarding the taxi.
Tell your name to the driver.
⑤Payment(if pay by cash) and get off
If pay by online (pay by app), payment is no need when getting off.
If you select "pay by cash", please pay the fare in cash(THB).
The driver's evaluation (no need to do it soon)
Select rating
(If you want to give a tip, select the tip amount)
Tap "Submit"
After getting off, a receipt will be sent to your registered email address.
Q and A about Taxi in Vietnam
Taxi driver who has traveled to Vietnam more than 10 times, answer.
Do Vietnamese taxi drivers speak English?
Most drivers can't speak English.
However, Some drivers know simple words, especially tourist area.
If the driver doesn't speak English, use google translate.
Is there a refusal to ride?
In Vietnam, some drivers refuse to ride taxi.
Main refusal reasons are as follows,
- the road is busy
- Where drivers don't want to go
- short distance
- distance too long
- out of gas
- want to go home
The best way to avoid being denied riding is "to use a app".
Do Vietnamese taxis unfairly charge fares?
In Vietnam, Some taxis charge unfairly.
In the case of meter taxis, you will often be charged a higher fare than the meter fare without using the meter.
The following are the main situations in which it is easy to fall victim to a rip-off.
- tourist area
- airports, stations, bus terminals
- entertainment district
- Taxis waiting on the street
- the road is busy
The best way to avoid rip-offs is "to use a app".
